Project Description
CERTIFICATED CPD – CHALLENGING BEHAVIOUR
(£9.99 plus VAT)
‘Challenging Behaviour’ is any non-verbal, verbal or physical behaviour (including non-compliance) by service users which makes it difficult for staff to perform clinical tasks and/or poses a safety risk. Challenging Behaviour can range from mildly uncooperative to highly disruptive and dangerous conduct. This Certificated Security CPD e-learning course explains why Challenging Behaviour occurs and how best to prevent it happening.