The Healthcare Security Officer ‘Top Up’ Training course is aimed to improve standards of professionalism in NHS Security management work.
The course is designed to supplement previous SIA Security Guard training with additional healthcare specific training identified as ‘necessary’ from a Health & Safety Risk Assessment of the role responsibilities of Healthcare Security Officers.
Click on the tab headings below to view the learning outcomes for each Module.
The ‘Top Up’ course has recently been updated and broadened
We have listened to the feedback from healthcare security professionals and our response has been the development of a big new chunk of learning covering a range of topics.
The new, version 2, Healthcare Security Officer Top Up Training course now includes
The training now incorporates detailed information on recording, reporting and accounting for use of physical force. (This was the most requested topic.)
Candidates will now learn to apply the National Decision Model (NDM) used by the police to structure dynamic decision making and reporting incidents and the PEACE Model of Investigation.
The new, version 2, Healthcare Security Officer Top Up Training course provides more detailed information on the Mental Health Act and relevant powers of detention. It also supplies a suitable introduction to Assessing Mental Capacity and explains the difference between a restriction of someone’s liberty and a deprivation of their liberty. The section on safeguarding vulnerable people now provides more detailed information and guidance.
Video recording on NHS Premises Video recording in NHS Hospitals and Body Worn Video (BWV) are brand new training elements that provide detailed information all staff should be aware of.
Mental Health Awareness, (how to support others and the need for regular self-assessment) is now recognised as essential learning for security operatives and the new Healthcare Security Officer Training course addresses this in Module 6.
The new version 2, Healthcare Security Officer Training course has been updated to reflect the legislative changes that have occurred since 2014, including the Equality Act, Data Protection Act, the Mental Health Units (Use of Force) Act 2018 and the Assaults on Emergency Workers (Offences) Act 2018.
In addition, Module 1 of the new, version 2, Healthcare Security Officer Top Up Training course also introduces candidates to the Security Institute, the NHS Counter Fraud Authority (NHSCFA), NHS Digital and the National Data Guardian (NDG), as well as, providing new elements on Information Security, Data Protection, Fraud, Bribery and Corruption and Security Management.
How long does it take to complete the new ‘Top Up’ e-learning course?
Based on an average reading speed of 200 wpm, completing the course would take about 20 hours of continuous learning.
Some people can complete the ‘Top Up’ training in a just a few visits. However, most candidates so far have chosen to spread their learning over a longer period (1-2 months).
Some corporate clients have imposed a three month time frame for completion for their candidates and this has worked well.
Assessment is by online Tests and Examinations
At the end of each Unit is an online multiple-choice Test that learners must pass (75%) in order to progress to take the Module Exam.
There is no limit to the time taken to complete Unit Tests or to how many times a Unit Test can be taken.
There are a total of eight* Module Exams. (*This is because Module 4 is separated into two Exams.)
Module Exams are conducted online and are time limited. The percentage needed to pass an ‘End of Module Exam’ is 75%.
In the event that a learner fails to answer enough Module Exam questions correctly, or is timed out (automatic fail), they can re-sit each ‘Module Exam’ up to three times.
Qualification & Certification
When Learners have successfully passed all 8 ‘Module Exams’, they have qualified and can immediately download a Certificate confirming their achievement.
Delegates have up to 18 months from the date of registration to complete the training through to certification.
Learners can contact us for expert assistance and guidance at any time.