It was a real pleasure again to spend time with Paul Groom, Facilities Security Manager and Local Security Management Specialist at Imperial College Healthcare NHS Trust - and to grab a selfie with him too!
Paul recognised that to optimise capability to reduce assaults on staff and minimise the need for physical restraint, nursing staff would need to be 'teamwork' trained with the security team. He's set the ball rolling with a series of CJIA Training courses, aimed at tackling the kind of low-level, anti-social, nuisance and disorderly behaviour that disrupts service delivery and causes upset and annoyance to staff, patients and visitors alike.
A significantly rewarding positive of the CJIA Training sessions was the visible 'bonding' that developed between the parties and the emergence of a tangibly stronger sense of 'one team' spirit.
I know you are on the right track with your 'strategy' Paul and I'm sure your are setting a paradigm that other NHS Trusts should follow. ...