By Registering and Logging In to the Registered User area of the website, you are agreeing to comply with and be legally bound by these Terms & Conditions.
If, for any reason, you don’t agree in full with these Terms & Conditions, please discontinue use of the Registered User area of the website and contact us.
1.1 “AEGIS”/”us”/”we”/”our” means AEGIS Protective Services
1.2 “Applicant”/“You”/“Your”/“Registered User”/“Learner” means the individual applying to Register.
1.3 “Logging In” means accessing the Registered User area of the website using the details generated during Registration.
1.4 ‘The website’ means www.aegisprotectiveservices.co.uk and www.aegisprotectiveservices.co.uk and any linked sub domains.
2. Registration and Log In
2.1 The Registration Process requires you to provide:
a) Your Name
b) Your e-mail address (Only one Learner per email address is permitted.)
c) A username (which must be incapable of causing offence or distress to anyone.)
2.2 When the Registration Process has been completed, we will send an email to you confirming successful Registration.
2.3 Once ‘Registered’ you can use the details supplied in our email to Log In to the Registered User area of the website and:
a) Comment on certain featured News articles
b) Access any e-Learning course you are subscribed to.
3. Your Personal Information
3.1 When you ‘Register’, a record of your Log in details is created and stored. The details allow us to verify your ‘permission’ to enter the Registered User section of the website when you Log in. We need to retain the information in order to safeguard the content of the Registered User section against access by unauthorised parties. Completing the Registration process and Logging In, signifies your agreement for us to do so.
3.2 If you are subscribed to e-Learning course(s), then in addition to the information supplied on Registration, we need to collect and store details of how you are progressing and also whether and when you achieve certification. Accessing e-learning Training Materials signifies your permission for us to do so.
4.1 A ‘cookie’ is a small file that is automatically downloaded to the browser of your personal computer or mobile device when you visit the website.
4.2 In no way do ‘cookies’ give us access to your computer.
4.3 Registered Users are required to allow our ‘cookies’ for the following reasons:
a) Cookies are necessary to enable us to conduct e-commerce.
b) Cookies are necessary to maintain security of access to the Registered User section.
c) Cookies protect our Training Materials against unauthorised access.
d) Cookies enable us to track and record Learner activity and progress.
e) Website services, or parts of them, may not work properly without these cookies.
4.4 You can learn more about cookies, generally, at www.allaboutcookies.org
5. Storage and Disclosure of Personal Information
5.1 We are committed to ensuring that your information is kept securely and we have put in place robust physical, electronic and managerial procedures to prevent unauthorised access or disclosure. Personal data collected and stored in the performance of this Agreement shall be held and processed in accordance with legal requirements.
5.2 If payment for you to access an e-learning course has been made on your behalf by a third party (e.g. your employer) we may share information on your learning activity and progress with them if they request it. Otherwise we will not disclose, sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so.
5.3 You have a legal right under the Data Protection Act 2018 to request details of any personal information which we hold about you. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding on you is incorrect or incomplete, please contact us, as soon as possible, so that we can correct it.
6. E-Learning Course Accessibility
6.1 Save for very short periods necessary for maintenance (estimated at 0.1% per year), the website including Training Materials is available for access by authorised users at any time of any day.
6.2 If the website is ever out of service for more than 8 consecutive hours, one day will be added to the ‘Term’ that was agreed on Payment of the Course Registration Fee.
6.3 AEGIS has no control over and cannot be held responsible for Internet bandwidth issues which can cause brief delays in the download speeds adversely affecting display of the content.
7. Accessing e-Learning Courses
7.1 Access to Online Training Courses and the associated Tests and Exams is time limited to the ‘Term’ agreed on payment of the Course Registration Fee.
7.2 No refund of the Course Registration Fee can be claimed once the Training Materials have been accessed.
7.3 You will continue to have online access to the Training Materials throughout the Term.
7.4 After completion of the Term, you will no longer have online access to the Training Materials.
7.5 Whilst you remain Registered, you will continue to be able to view/download confirmation of any training certification you have achieved.
8. Exiting e-Learning Courses – Logging Out
8.1 Learners must ensure that they follow the instructions regarding logging in and exiting the course. If the Learner does not exit correctly, data may not be recorded on the server. This may result in the Learner having to retake all or part of the training course Tests/Exams.
8.2 We are unable to issue certification unless the Learner’s activity record on the online server confirms satisfactory completion and a pass result achieved.
9. Certificate Authentication
9.1 AEGIS undertakes to, for a period of at least 6 years, retain a record of the training certification you have achieved, so as to be able to authenticate your certification to authorised enquirers.
9.2 Unless and until we receive confirmation from you in writing explicitly requesting that we do not supply information to third party enquirers about your training certification achievements, we may assume your permission for us to do so.
10. Copyright and Restrictions on use
10.1 No part of the website, including logos, graphics, images or linked documents, may be reproduced or re-transmitted or mirrored on any other server, in any way, or by any means, without express written permission from AEGIS.
10.2 The Applicant accepts that all copyright and other intellectual property rights relating to the website content including Training Course Materials are entirely owned by AEGIS and will always remain the property of AEGIS.
10.3 The Applicant is not permitted to resell, loan or part with possession of Training Course Materials or any part of them and may not copy or reproduce them in any form or impart knowledge from them or any part of them to others.
11. Links to other websites
11.1 The website contains links to other websites. The inclusion of these web links does not imply our endorsement of these websites. We do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should always exercise due caution and examine each website’s Privacy Statement to satisfy yourself before continuing to use them.
12. Emails from us to you
12.1 You agree that, whilst you are registered we may send you emails regarding any training course you are subscribed to, including auto-created emails such as course progress/completion or lost password emails.
12.2 In addition, we may also wish to email you periodically about new products, special offers or other information which we think you may find interesting. We shall assume that we have your permission to do so unless you explicitly advise us to the contrary in writing.
12.3 If you prefer not to receive our marketing emails, you can unsubscribe in one simple action.
13. Feedback, questions, comments or suggestions from you
13.1 We welcome your opinions, questions and course feedback. By submitting such information, you agree that AEGIS shall be free to use it for any purpose including, but not limited to, developing and marketing services.
14. Termination of Registration
14.1 You can terminate your Registration at any time by sending us an email explicitly confirming your request.
14.2 Terminating your Registration will mean that you can no longer access our e-learning courses or benefit from our other services requiring Registration.
14.3 Once your Registration is terminated, then with the exception of details of your training certification, any other personal information about you will be completely removed from our records.
14.4 Any breach of these terms and conditions will result in the immediate suspension of your Registration and, at our discretion, may result in it being terminated forthwith.
15. Representations, Warranties, Liability
15.1 The Applicant warrants that they are 18 years old or older.
15.2 The Applicant warrants that all information they provide is true.
15.3 The Applicant warrants that they already possess what would reasonably be considered basic computer literacy and skills.
15.4 The Applicant agrees to be personally responsible for maintaining the confidentiality of their username and password and undertakes not to share or distribute their user IDs or passwords to third parties.
15.6 The Applicant agrees to be held wholly responsible for any use of the site under their username and password.
15.7 The Applicant warrants that they will take all reasonable and practicable measures to protect our intellectual property rights.
15.8 AEGIS shall have no liability with regards to the future use or interpretation of any information provided to the Applicant, including Training Materials.
15.9 Any liability arising under this Agreement shall be limited to any sum paid to AEGIS by or on behalf of the Applicant.
15.10 These Terms and Conditions do not in any way exclude or limit our liability for:
a) Death or personal injury caused by negligence;
b) Fraud or fraudulent misrepresentation;
c) Any breach of the terms implied by section 12 – 15 of the Sale of Goods Act 1979 (i.e. title and quiet possession; description, satisfactory quality, fitness for purpose); and/or the Consumer Protection Act 1987 (i.e. Defective products).
16.1 AEGIS may assign any of its rights and obligations under these Terms, provided that your rights are not adversely affected.
16.2 You are not permitted to assign your rights or transfer your obligations under these terms to any third party.
17.1 English law shall govern the Agreement and the parties to it agree to submit exclusively to the jurisdiction of the courts of England.
17.2 No variations to these Conditions shall be binding unless agreed in writing by both you and us.
17.3 No waiver by the Supplier or any breach of the Contract by the Buyer shall be considered as a waiver of any subsequent breach of the same or any other provision.
17.4 If any provision of these Conditions is held by a competent authority to be in whole or, in part, invalid or unenforceable, the validity of the provisions of these conditions and the remainder of the provision in question shall not be affected thereby.
17.5 From time to time, we may make changes to these Terms & Conditions – by updating this page.
17.6 You should regularly check this page to ensure that you are happy with any changes.
17.7 We shall interpret your continuing Registration as your agreement with the latest Terms & Conditions.
We recommend that you save a copy of these Terms & Conditions for future reference.