Dementia Awareness

Introduction

Course Title: Dementia Awareness

Pre-requisite Qualifications:  None

Delivery Method: Online eLearning

Examination Method: 15 minute Online T/F Exam (80% Pass Mark Required – Delegates must answer 12 of 15 questions correctly to qualify for certification).

Course Information

Dementia is commonly encountered in NHS settings and can significantly affect how patients think, communicate, and behave.

This can present significant challenges, not only for clinical staff, but also for Security Officers who may be called upon to support the safe management of agitation, wandering, resistance to care, or behaviour that may place the individual or others at risk.

This course provides a practical understanding of dementia and equips officers with the skills to respond safely, calmly, and with empathy—recognising that behaviour is often a form of communication and that physical intervention is a last resort.

The emphasis throughout is on understanding behaviour as communication, reducing escalation, and supporting clinical staff—recognising that physical intervention should always be a last resort.

Learning Objectives

By the end of this course delegates will be able to:

• Understand what dementia is, how it affects individuals, and why it is not a mental health disorder
• Recognise the common signs, symptoms, and behaviours associated with dementia
• Identify key risks in healthcare settings (e.g. falls, challenging behaviour)
• Recognise and interpret behaviour as a form of communication
• Apply effective communication and de-escalation strategies
• Support clinical staff appropriately and understand role boundaries
• Use reassurance and redirection to reduce distress
• Recognise that any physical restraint must be clinically led and only used as a last resort.

Price

The AEGIS ‘Dementia Awareness’ course can be completed entirely online (Self-Study).

Price: £29.99 per delegate (includes full online course + Exams – 12 months to complete + audio + multilingual access + Certification upon successful completion.)

Single Person Purchase:

Group Purchase: Please contact us using the form below to discuss purchasing requirements, delegate numbers, pricing, and potential group discounts.