Radio Communications

Course Infomation

Course Title: Radio Communications

Pre-requisite Qualifications:  None

Delivery Method: Online eLearning

Examination Method: 15 minute Online T/F Exam (80% Pass Mark Required – Delegates must answer 12 of 15 questions correctly to qualify for certification).

Introduction

Effective radio communication is essential to the safe and efficient operation of healthcare security services. Personal radios allow Security Officers to maintain contact with colleagues, receive instructions from control centres, and summon assistance when required.

Clear, disciplined radio communication is particularly important during incidents or emergencies, where misunderstandings can lead to delays in response or confusion among responding staff.

This course introduces the principles of professional radio communication used within healthcare security environments. It explains the structure of radio networks, the importance of radio discipline, and the correct use of communication tools such as Pro-Words, the phonetic alphabet, phonetic numbers, and the 24-hour clock.

By following established radio procedures, Healthcare Security Officers can ensure that messages are transmitted accurately, understood clearly, and delivered efficiently when it matters most.

Learning Objectives

By the end of this course delegates will be able to:

• Explain why radio communication is essential for Healthcare Security Officers
• Identify who is responsible for the care of personal radio equipment
• Describe the components of a radio network and the purpose of call signs
• Understand signal strength and readability scales
• Identify poor radio practices that should be avoided
• Explain correct procedures for summon assistance
• Demonstrate the correct use of Pro-Words, the phonetic alphabet, phonetic numbers and the 24-hour clock
• Identify the benefits of sectored workplaces and coded radio language.

Price

The AEGIS ‘Radio Communications’ course can be completed entirely online (Self-Study).

Price: £29.99 per delegate (includes full online course + Exams – 12 months to complete + audio + multilingual access + Certification upon successful completion.)

Single Person Purchase:

Group Purchase: Please contact us using the form below to discuss purchasing requirements, delegate numbers, pricing, and potential group discounts.