Working in certain Local Authority roles presents an increased risk of verbal and physical violence

For example:

Complaints Managers
Receptionists and Telephonists
Enforcement Officers
Licensing Officers
Housing Officers
Benefits Officers
Library Staff
Outreach Workers
Social Services Staff
School Crossing Guards
Refuse and Recycling Collectors
Education Officers
Lone Workers

Protecting your assets

Our Local Authority Staff Training programme comprises a foundation level course, Aggression Awareness & Prevention, overlaid with three further courses, providing for progressive skills development in line with risk and role responsibility.