Healthcare Security Officer Training

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This Healthcare Security Officer Training course is exclusively endorsed and certificated by the National Association for Healthcare Security (NAHS).

The training is open to all security professionals.

Training Course Content

The Healthcare Security Officer training course content maps to the Specification set by the Security Industry Authority (SIA) for Security Guard Licence-linked training and, in addition, incorporates further training that reflects the complexity of the duties and responsibilities of Healthcare Security Officers.

NOTE: Physical Intervention & Restraint (Module 8) is a separate training course.

This course comprises 7 Modules

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Module 1: Key Bodies, NHS National Security Strategy and Components of Security

  • Unit 1. Key Bodies in the Private Security Industry
  • Unit 2. Key Bodies within the NHS
  • Unit 3. Security in Healthcare Settings
  • Unit 4. NHS Security – National Strategy
  • Unit 5. Components of Security 

Module 2: Professional Conduct Expectations

  • Unit 1. Role Responsibilities of Healthcare Security Officers
  • Unit 2. Qualities of a Healthcare Security Officer
  • Unit 3. What is expected of Healthcare Security Officers
  • Unit 4. Patient Focus
  • Unit 5. Dynamic Risk Assessment
  • Unit 6. Awareness and Active Threat Assessment 

Module 3: Relevant Legislation

  • Unit 1. Civil & Criminal Law
  • Unit 2. Citizens’ Powers of Arrest
  • Unit 3. Reasonable Force
  • Unit 4. Civil Law on Trespass
  • Unit 5. Human Rights
  • Unit 6. Data Protection
  • Unit 7. Equal Opportunities Legislation
  • Unit 8. Healthcare Related Legislation
  • Unit 9. Law relating to Children & Young Persons 

Module 4: Healthcare Security Procedures

  • Unit 1. Assignment Instructions
  • Unit 2. Hand-Over Procedures
  • Unit 3. Contacting the Emergency Services
  • Unit 4. Health & Safety
  • Unit 5. Emergency Procedures
  • Unit 6. First Aid Procedures
  • Unit 7. Fire Safety – Awareness & Prevention
  • Unit 8. Controlling Access & Egress
  • Unit 9. Lockdown Procedures
  • Unit 10. Anti-Terrorism Measures
  • Unit 11. Reporting
  • Unit 12. Property Lost and Found
  • Unit 13. Patrolling
  • Unit 14. Wandering Patients/Missing Persons
  • Unit 15. Searching
  • Unit 16. Procedures for Prohibited Items
  • Unit 17. Prisoners attending for treatment
  • Unit 18. Making Arrests
  • Unit 19. Evidence 

Module 5: Communication Skills & Conflict Management

  • Unit 1. Communication Skills
  • Unit 2. Conflict Management
  • Unit 3. Radio Communications
  • Unit 4. Question Technique 

Module 6: Violence in the NHS

  • Unit 1: Overview, Statistics & Sanctions
  • Unit 2: Risk Controls
  • Unit 3: Reducing the Risks
  • Unit 4: Factors that increase the risks
  • Unit 5: Higher Risk Tasks, Departments and Patient Groups
  • Unit 6: Challenging Behaviour
  • Unit 7: Recognising Mental Ill Health and Learning Disability
  • Unit 8: Pre-cursors to Violence
  • Unit 9: Tactics for de-escalation
  • Unit 10: Safeguarding
  • Unit 11: Self-Harm Awareness

Module 7: Assault Avoidance

  • Unit 1. Posture and Stance
  • Unit 2. Personal Space Effects
  • Unit 3. Strategic Positioning 

Training Delivery Options

Option 1: Instructor-led training

The training can be delivered to groups of learners in a classroom by a qualified AEGIS Trainer.

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Option 2: Distance learning:

Learners complete the training and examinations through to certification online.

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