2015 NHS Staff Survey results published

March 30, 2016
Jim ODwyer

The 2015 NHS Staff Survey reveals that 15% of staff have experienced physical violence from patients, relatives or members of the public in the past 12 months.

2015 NHS Staff Survey

Updated results from the 2015 NHS Staff Survey were published on 22nd March 2016.

2015 NHS Staff Survey

Violence & Aggression from Service Users

The NHS Staff Survey 2015 results indicated that 15% of staff had experienced physical violence from patients, relatives or members of the public in the previous 12 months. This ratio has remained about the same since 2012.

Interesting but confusing

The Assault Statistics published annually by NHS Protect work on the basis that there are about 1.3 million NHS Staff (1,304,263). So, if, according to the NHS Staff Survey, 15% of staff experienced physical violence, that would equate to somewhere in the region of 195,000 physical assaults happening per year. Whereas, NHS Protect figures for 2014-15, show the number of 'reported' physical assaults on staff as 67,864. That's only about a third of the number of assaults indicated by the NHS Staff Survey! Confusing isn't it?

Harassment & Bullying

The NHS Staff Survey 2015 also indicated that, across all NHS Trusts:

  • 13% of survey respondents experienced harassment or bullying from their manager one or more times during the year.
  • 18% of survey respondents experienced harassment or bullying by other colleagues on one or more occasions during the year.

Reporting

It also appears from the NHS Staff Survey 2015 that staff are more likely to report violence from service users than they are to report bullying and harassment from managers and colleagues. Only 41% said that they or a colleague had reported the most recent incident of bullying and harassment, whilst 64% of staff said that they or a colleague had reported their most recent experience of physical violence whilst at work.

Stress

NHS Staff experiences of work related stress indicated that 37% of all staff reported feeling unwell due to work related stress and pressure during the previous twelve months.

Very worryingly, 63% of NHS staff reported coming to work in the last 3 months despite feeling unable to perform their duties or the requirements of their role!

Read the Briefing Sheet 

Full details